Privacy Policy
How we collect, use, and protect your information
ConnectPro Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Account Information: Name, email address, company information
- Lead Data: Contact information and business data you import or discover
- Usage Data: How you interact with our platform and services
- Device Information: IP address, browser type, device identifiers
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
- Service Providers: Third-party companies that help us operate our business
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication measures
- Employee training on data protection practices
5. Your Rights
You have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
6. GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our lawful bases for processing include:
- Consent for marketing communications
- Contract performance for service delivery
- Legitimate interests for business operations
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@connectpro.ai
- Address: ConnectPro, Inc., San Francisco, CA