Privacy Policy

How we collect, use, and protect your information

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ConnectPro Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account Information: Name, email address, company information
  • Lead Data: Contact information and business data you import or discover
  • Usage Data: How you interact with our platform and services
  • Device Information: IP address, browser type, device identifiers


2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities


3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • Service Providers: Third-party companies that help us operate our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale


4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of sensitive data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Employee training on data protection practices


5. Your Rights

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications


6. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our lawful bases for processing include:

  • Consent for marketing communications
  • Contract performance for service delivery
  • Legitimate interests for business operations


7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@connectpro.ai
  • Address: ConnectPro, Inc., San Francisco, CA